Thank you for staying to Mitsui Garden Hotel Shiodome Italia-gai and we very much appreciate your detailed review of the hotel. We are delighted to learn that you are satisfied with our large public bath on the 13F. Our hotel offers very unique service for our guests to enjoy the large public bath free of charge during their stay. You can enjoy your bath time with pleasure of a large bath and release your tiredness after business or sightseeing. Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai. Front Office Manager
Thank you for staying to Mitsui Garden Hotel Shiodome Italia-gai and we very much appreciate your detailed review of the hotel. We sincerely apologize for being unable to assist you regarding the loss of your credit card. While we maintain a lost and found system for items found within the hotel, we were unable to locate your card on this occasion. Moving forward, we will further strengthen our patrols throughout the hotel and remain committed to creating a space where our guests can stay with peace of mind. Front Office Manager
Thank you for staying to Mitsui Garden Hotel Shiodome Italia-gai and we very much appreciate your detailed review of the hotel. We sincerely apologize for any inconvenience caused during your stay.Regarding garbage collection, we will share this feedback with our cleaning staff and strive to improve the quality of our cleaning services.We will share your review with our staff and will use your opinion as a reference in our further improvement. We will continue our efforts to give guests more pleasant stay. We certainly hope you will choose to stay with us again on your next visit to Tokyo.Front Office Manager
Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Shiodome Italia-gai.We are delighted to hear that you enjoyed your stay and were satisfied with our facilities and breakfast.We would like to offer sincere apologies for the less than satisfactory experience concerning our hospitality of our reception staff.We do have English speaking staff, however, we have been focusing on good English communication skills for having overseas customers stay comfortably. Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai once again for us to be able to restore your confidence in our faithful hospitality. Front Office Manager
Thank you for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are very pleased that you were satisfied with our staff's service and the large public bath.However, we apologize for the inconvenience caused by the location.As you mentioned, there are several stations nearby, but they are all within a 7-8 minute walk.We will continue to strive to provide you with an even better stay based on your feedback.Thank you for taking the time to share your feedback with us.We look forward to welcoming you back.Front Office Manager